Privacy Policy

Effective Date: 05.01.24

Piilot LLC, doing business as Chapters.io ("we," "us," or "our"), is committed to protecting the privacy and security of personal information provided by users ("you" or "your") of our website and services. This Privacy Policy outlines how we collect, use, store, and safeguard your personal information when you use our machine learning and AI-powered platform to create books and other outputs.

1. Information We Collect
   1. Personal Information: We may collect personal information such as your name, email address, and payment details when you create an account or use our services.
   2. User-generated Content: We collect and store the content you create using our platform, including text, images, and other media.
   3. Usage Data: We may collect information about how you interact with our website and services, such as your IP address, browser type, and pages visited.

2. Use of Information
   2. We use your personal information to provide and improve our services, process payments, communicate with you, and personalize your experience.
   3. We may use your user-generated content to train and improve our machine learning and AI algorithms, solely for the purpose of enhancing our services.

3. Data Security
   3. We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
   4. These measures include encryption, secure servers, firewalls, and access controls.
   5. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

4. Data Retention
   4. We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
   5. User-generated content may be retained indefinitely to improve our services, unless you request its deletion.

5. Third-Party Services
   5. We may use third-party services to assist in providing our services, such as payment processors and cloud storage providers.
   6. These third parties have access to your personal information only to perform tasks on our behalf and are obligated to protect your data in accordance with this Privacy Policy.

6. Your Rights
   6. You have the right to access, update, and delete your personal information.
   7. You may also request that we limit the use and disclosure of your personal information.
   8. To exercise these rights, please contact us using the information provided below.

7. Limitation of Liability
   7. In the event of a data breach, our liability shall be limited to direct damages and shall not exceed the total amount paid by you for our services in the 12 months preceding the breach.
   8. We shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with a data breach.

9. Changes to this Privacy Policy
   8. We may update this Privacy Policy from time to time. The most current version will be posted on our website.
   9. We encourage you to review this Privacy Policy periodically for any changes.

10. Contact Us
    If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Piilot LLC <(dba Chapters.io)
30 N Gould St. Suite A
Sheridan, WY 82801
[email protected]

By using our website and services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.